Privacy Policy

1. Introduction

EDIGICOMFY ("we", "us", "our" or "EDIGICOMFY") respects your privacy and is committed to handling your information responsibly.

This Privacy Policy explains what information may be collected when you use our website, how that information may be used, and the choices available to you.

2. Information We Collect

When you submit an enquiry or consultation request through our website, we may collect the information that you voluntarily provide, including:

• Full Name
• Phone Number / WhatsApp Number
• Email Address
• Selected Service
• Message or Project Requirements

The information requested through our enquiry forms is used to understand your requirements and respond to your enquiry.

3. How We Use Your Information

Information submitted through this website may be used for purposes including:

• Responding to enquiries and consultation requests.
• Understanding your business or project requirements.
• Providing information about our services.
• Communicating with you regarding an enquiry you have submitted.
• Improving our website and enquiry process.

We do not use the information you submit for purposes unrelated to your enquiry except where required or permitted by applicable law.

4. Communication

If you provide your phone number, WhatsApp number or email address through our enquiry forms, we may use those details to contact you regarding your enquiry or requested service.

Our website also provides direct telephone and WhatsApp communication options. Any information you choose to share through those communication channels may also be processed for the purpose of responding to your request.

5. Information Security

We take reasonable measures to protect information submitted through our website from unauthorized access, misuse, alteration or disclosure.

However, no method of transmission or electronic storage can be guaranteed to be completely secure. Therefore, information is provided at your own risk to the extent permitted by applicable law.

6. Data Retention

We may retain enquiry information for as long as reasonably necessary to respond to your request, provide services, maintain business records, resolve disputes, or comply with applicable legal requirements.

7. Sharing of Information

We do not intend to sell or rent your personal information to third parties.

Information may be shared when reasonably necessary to:

• Provide or support services requested by you.
• Maintain website or technical functionality.
• Comply with applicable laws, regulations or legal processes.
• Protect the rights, property or security of EDIGICOMFY, our users or others.

8. Third-Party Services and Links

Our website may contain links or integrations that connect you with third-party services, including communication platforms and external resources.

Once you leave our website or interact with a third-party service, that service's own privacy policy and terms may apply. We recommend reviewing the privacy practices of third-party services before submitting information to them.

9. Cookies and Website Technologies

Our website may use cookies or similar technologies where necessary for website functionality, security, performance, analytics or other legitimate purposes.

The use of cookies and similar technologies may vary as website functionality or third-party services are added or changed.

10. Children's Privacy

Our services and website are intended for general business and professional enquiries. We do not knowingly seek to collect personal information from children.

11. Your Privacy Choices

You may contact us if you have questions about information you have submitted through our website or wish to request information regarding how your enquiry data is handled.

Where applicable and subject to legal requirements, we will consider reasonable requests relating to access, correction or deletion of personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices or applicable legal requirements.

Any updated version will be published on this page with an updated "Last Updated" date.

13. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or the handling of information submitted through our website, you can contact us using the details below.