Last Updated: August 17, 2026

At Edigicomfy OPC Pvt. Ltd., we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how Edigicomfy OPC Pvt. Ltd. collects, uses, processes, stores, protects, and may disclose personal information when you visit our website, contact us, request information, purchase our services, or otherwise interact with us.

By using our website or submitting your personal information to us, you acknowledge that you have read and understood this Privacy Policy.

1. About Edigicomfy OPC Pvt. Ltd.

Edigicomfy OPC Pvt. Ltd. is a digital marketing and technology solutions company providing services such as website design and development, WordPress development, e-commerce development, software development, SEO, digital marketing, branding, website maintenance, and other customized digital solutions.

Our website may collect limited personal information to respond to enquiries, communicate with visitors and customers, provide requested services, process transactions, and improve our digital services.

2. Information We Collect

Depending on how you interact with our website and services, we may collect the following categories of information.

2.1 Personal Information

When you contact us, submit an enquiry, request a quotation, or engage our services, we may collect:

Full name
Company or organization name
Email address
Phone number
Business information
Billing information
Service requirements
Information provided in enquiry forms
Communication details
Other information you voluntarily provide

We only request information that is reasonably necessary for the relevant purpose.

2.2 Website and Technical Information

When you visit our website, certain technical information may be collected automatically, such as:

IP address
Browser type
Device type
Operating system
Approximate geographic information
Referring website
Pages visited
Date and time of visits
Website interaction information
Technical and diagnostic information

This information may be used for website security, analytics, performance monitoring, troubleshooting, and improving the user experience.

2.3 Cookies and Similar Technologies

Edigicomfy may use cookies and similar technologies to improve website functionality, understand visitor behaviour, remember preferences, analyze website traffic, and improve our services.

Cookies may be used for purposes such as:

Essential website functionality
Website analytics
Performance monitoring
User preferences
Marketing and advertising, where applicable

You may be able to manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

3. How We Collect Information

We may collect information when you:

Visit our website
Submit a contact form
Request a quotation
Subscribe to communications
Contact us by email or phone
Communicate through social media or other digital channels
Purchase or engage our services
Provide information during a project
Interact with our website or online campaigns

4. How We Use Personal Information

Edigicomfy OPC Pvt. Ltd. may use personal information for legitimate business and service-related purposes, including:

Responding to enquiries
Providing requested information
Preparing quotations and proposals
Providing digital and technology services
Managing client relationships
Processing payments
Providing customer support
Communicating about projects and services
Sending service-related notifications
Improving our website and services
Understanding website usage
Performing analytics
Maintaining website security
Preventing fraud or misuse
Complying with applicable legal requirements
Protecting our legal rights
Sending marketing communications where permitted and appropriately consented to

We will seek to use personal information only for relevant and reasonable purposes.

5. Legal Basis and Consent

Where applicable, personal information may be processed based on consent, contractual requirements, legitimate purposes permitted by applicable law, or other lawful grounds.

Where processing is based on consent, applicable Indian data-protection requirements may provide individuals with the ability to withdraw consent.

The Digital Personal Data Protection Act, 2023 provides requirements concerning consent and withdrawal of consent, including that consent should be free, specific, informed, unconditional, and unambiguous where consent is the applicable basis for processing.

Where applicable, requests to withdraw consent should be made using the contact details provided in this Privacy Policy.

6. How We Use Information for Our Services

Information provided by customers may be used to deliver services such as:

Website development
WordPress development
E-commerce development
Software development
SEO services
Digital marketing
Social media marketing
Branding and graphic design
Website maintenance
Hosting and technical support
Consulting and customized technology solutions

The information required will depend on the specific service requested.

7. Marketing Communications

Where permitted by applicable law, Edigicomfy may use contact information to communicate information about:

New services
Special offers
Company updates
Digital marketing services
Website and technology solutions
Educational or informational content

You may request to stop receiving marketing communications at any time by contacting us or using an available unsubscribe mechanism.

Service-related communications may continue where they are necessary to provide an active service or respond to a request.

8. Sharing of Personal Information

Edigicomfy OPC Pvt. Ltd. does not sell personal information as a general business practice.

We may share information where reasonably necessary with:

Service providers
Hosting providers
Technology providers
Payment processors
Analytics providers
Communication providers
Advertising and marketing platforms
Software and API providers
Professional advisers
Government authorities or law-enforcement agencies where legally required

Third-party service providers may process information on our behalf to provide specific services or functions.

We seek to use appropriate measures when sharing personal information with service providers, subject to applicable requirements.

9. Third-Party Services

Our website and services may use third-party technologies and platforms, including:

Website hosting services
Analytics platforms
Advertising platforms
Payment gateways
Social media platforms
Email services
Cloud services
APIs
Security services
Website plugins and software

These third parties may process information according to their own privacy policies and terms.

We recommend reviewing the privacy policies of third-party services that you use or interact with.

10. Payment Information

Where payments are processed through third-party payment gateways, payment information may be processed directly by the applicable payment service provider.

Edigicomfy OPC Pvt. Ltd. generally does not store complete payment card information unless specifically required and lawfully permitted.

Payment providers may process payment information according to their own privacy policies, security standards, and terms.

11. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, loss, or destruction.

Security measures may include:

Access controls
Secure website configurations
Authentication controls
Security monitoring
Software updates
Reasonable administrative safeguards

However, no online transmission, website, server, or electronic storage system can be guaranteed to be completely secure.

Users should also take reasonable steps to protect their passwords, account credentials, and other confidential information.

12. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including:

Providing services
Maintaining business records
Responding to enquiries
Resolving disputes
Maintaining transaction records
Meeting contractual requirements
Complying with applicable legal obligations
Protecting our legal rights

When personal information is no longer reasonably required, it may be deleted, anonymized, or securely disposed of, subject to applicable legal and operational requirements.

13. Your Privacy Rights

Depending on applicable law and the circumstances of processing, individuals may have rights relating to their personal information.

These may include the ability to:

Request information about processing of personal data
Request correction of inaccurate information
Request deletion of information where applicable
Withdraw consent where consent is the basis for processing
Raise privacy-related concerns
Submit a grievance or complaint
Exercise other rights available under applicable law

Requests can be submitted using the contact details provided in this Privacy Policy.

Under India’s data-protection framework, the Digital Personal Data Protection Act, 2023 establishes rights and obligations concerning the processing of digital personal data, subject to its applicability and implementation requirements.

14. Children’s Privacy

Our website and services are not intentionally designed to collect personal information from children without appropriate authorization or consent where required by applicable law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review and take appropriate action.

15. Third-Party Links

Our website may contain links to third-party websites, applications, social media platforms, or other external services.

Edigicomfy OPC Pvt. Ltd. does not control the privacy practices of third-party websites.

We encourage users to review the privacy policies of external websites before providing personal information.

16. Social Media

Edigicomfy may maintain profiles or pages on third-party social media platforms.

Interactions with our social media profiles may be subject to the privacy policies and terms of the respective platforms.

Information you publicly post or share through social media platforms may be visible to others according to the settings and policies of those platforms.

17. International Data Processing

Some service providers used by Edigicomfy or our clients may process information through infrastructure located outside India.

Where personal information is processed through third-party services, such processing may be subject to the applicable laws, contractual requirements, and privacy policies of those service providers.

We will take reasonable steps appropriate to the circumstances and applicable legal requirements when using such services.

18. Data Protection and Privacy by Design

Edigicomfy OPC Pvt. Ltd. aims to follow reasonable privacy and security practices when designing and delivering its digital services.

Depending on the project, we may consider:

Data minimization
Access controls
Secure authentication
Appropriate data handling
Secure transmission
Limited access to personal information
Reasonable retention practices

The specific security and privacy controls applicable to a client project may depend on the project’s technical requirements and contractual terms.

19. Business Communications

If you contact Edigicomfy by email, phone, contact form, WhatsApp, social media, or another communication channel, we may retain relevant communication records for customer support, project management, business administration, dispute resolution, and legal or compliance purposes.

20. Changes to This Privacy Policy

Edigicomfy OPC Pvt. Ltd. may update this Privacy Policy from time to time to reflect:

Changes in our services
Changes in technology
Changes in data-processing practices
Changes in legal requirements
Changes in security practices
Regulatory developments

When we make significant changes, we may update the “Last Updated” date at the top of this page.

We encourage visitors and customers to review this Privacy Policy periodically.

21. Frequently Asked Questions

What personal information does Edigicomfy collect?

Edigicomfy may collect information such as your name, email address, phone number, company details, service requirements, communication information, and certain technical information when you use our website or services.

Why does Edigicomfy collect personal information?

We collect personal information to respond to enquiries, provide services, communicate with customers, process transactions, provide support, improve our website, maintain security, and perform other lawful business purposes.

Does Edigicomfy sell personal information?

Edigicomfy OPC Pvt. Ltd. does not sell personal information as a general business practice.

Does Edigicomfy use cookies?

Yes. Our website may use cookies and similar technologies for essential functionality, analytics, performance, preferences, and, where applicable, marketing activities.

Can I request deletion or correction of my personal information?

Depending on applicable law and the circumstances, you may request correction or deletion of personal information and exercise other applicable privacy rights by contacting Edigicomfy.

Can I withdraw my consent?

Where processing is based on consent and applicable law provides for withdrawal, you may request withdrawal of consent using our contact details. Withdrawal does not necessarily affect processing that was lawful before withdrawal or processing that is otherwise permitted or required by law.

Does Edigicomfy share my information with third parties?

Information may be shared with service providers and technology partners where reasonably necessary to provide services, process transactions, maintain our website, conduct analytics, provide communications, protect security, or comply with legal requirements.

How does Edigicomfy protect personal information?

Edigicomfy uses reasonable technical and organizational measures designed to protect personal information. However, no internet-based system can be guaranteed to be completely secure.

How long does Edigicomfy retain personal information?

Personal information may be retained for as long as reasonably necessary to provide services, maintain records, comply with legal obligations, resolve disputes, and protect our legitimate interests, subject to applicable law.

How can I contact Edigicomfy about privacy?

You can contact Edigicomfy OPC Pvt. Ltd. using the contact details provided below.

22. Grievance and Privacy Contact

If you have a question, request, complaint, or concern regarding the collection or processing of your personal information, please contact us.

Edigicomfy OPC Pvt. Ltd.

Email: info@edigicomfy.com
Phone: +91 91023 83629
Registered/Office Address: Office No. 201 B, Park Plaza, Morabadi, Ranchi, Jharkhand, India – 834008

We will make reasonable efforts to review and respond to privacy-related requests within the applicable timeframe.

23. Related Policies

For more information about our services and website policies, please also review:

Terms & Conditions
Return and Refund Policy

These policies should be read together with this Privacy Policy where applicable.

24. Consent and Acknowledgement

By using the Edigicomfy OPC Pvt. Ltd. website, submitting an enquiry, purchasing a service, or voluntarily providing personal information, you acknowledge that you have read and understood this Privacy Policy.

Where consent is required under applicable law, Edigicomfy will seek consent in an appropriate manner and for the relevant specified purpose.